How to cancel cards

To cancel cards in an Offline system (Locks work on standalone)

• Open Visionline and log in with your credential
• Go to list/cards
• Apply a filter to search for the cards you need to cancel (e.g. on cards, choose "Valid" on status and "Staff" on Cards
• Look for the card to be cancelled, highlight it, and click on cancel card
• Cancel cards as needed

NOTE: Doors automatically acknowledge cancelled card in an online system.

• Go to Cards/Cancel card
• On Card Holder, click on the 3 dots and choose the dedicated staff member that should operate the cancel card (this person will go from door to door to update the lock about cancelled cards)

NOTE: In this step, do not choose the staff that cards should be cancelled

• User group will be filled automatically
• No of days determines/ expiration time determines when cancel cards will be expired (and should be done again)
• Button "Card list..." will display list of cards that are currently cancelled in the system.
• Click on Make card
• Present a staff card on the encoder
• Update every locks by presenting cancel cards to the LCU